RESPEC IT Service Desk

General

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FAQ 73

• Resetting your Password
• Recover deleted files from Teams Folder
• Multi Factor Authentication Procedure
• Move or Copy files explained
• Connecting to your device from a personal computer

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Getting Started 6

• Login to Windows 10 by connecting to the VPN first
• Cisco Phone System Basic Usage
• Android Setup Guide: Company Portal & Outlook
• How to Set Up Duo and Microsoft Authenticator
• How to Access the Company Portal

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Multi-Factor Authentication 3

• Common Questions about Multi-Factor Authentication
• Enrolling my smart phone in Duo for Multi-Factor Authentication
• Duo Offline Enrollment

Mersive Solstice Conference Rooms 7

• RESPEC Guests Using Mersive Solstice Conference Rooms
• RESPEC Employees Using Mersive Solstice
• Installing the Mersive Solstice App
• Mersive Solstice First Time Setup
• Scheduling a conference room meeting with Outlook (Mersive / Solstice)

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BST Support

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Finance policies 0