For the best experience CITS recommends using the Outlook app available in the Android Play Store or Apple App Store.


Android Phones:

  1. Open the Gmail app. Tap the menu icon in the upper left corner and then tap Settings. Choose Add account and then select Exchange and Office 365.

Choose Exchange

06.05-1: Set up email screen on an Android device

 

  1. Enter your full RESPEC email address and then tap Next.

Add your email address

06.05-2: Screen to enter an email address on an Android device

 

  1. Enter the password associated with your email account and tap Next.

Enter password

06.05-3: Screen to enter your RESPEC password on an Android device

 

  1. Tap OK to accept the redirect request.

If you see a Redirect request, tap OK.

06.05-4: Permissions screen to allow Outlook to automatically configure the device

 

  1. Confirm any security or device permission requests by tapping OK.

Click OK on any prompts you may receive.

06.05-5: Permissions to allow RESPEC to lock email services if needed

 

  1. A prompt may ask to confirm Remote Security Administration measures. Choose OK or Activate. (Select Activate to set these security measures now, or OK to do this later.)
  2. Open the Inbox. If there is an email that says “Action Required to Sync Email” open it and tap Use another Mail app instead. If this message does not appear and emails are syncing, skip this step.

Click the link to enable sync

06.05-6: Using the default mail application for email access

 

  1. If the Android device displays a message reading “Unable to sync calendar and contacts” tap on the message. Tap Allow to give permission to sync these items.

Open the notification bar

06.05-7: Permissions request to sync Outlook items

 

 

iPhone:

  1. Go into the iPhone or iPad’s Settings. Scroll down and tap Accounts & Passwords.  Select Add Account.



Device Settings > Accounts & Passwords

06.05-8: Settings screen on iOS

 

Tap "Add Account"

06.05-9: Accounts & Passwords screen on iOS

 

  1. Select Exchange.

Choose Exchange

06.05-10: Add Account type on iOS

 

  1. Enter your RESPEC.com email address and a description to identify this account. Tap next.

Exchange Sign In

06.05-11: Screen to enter email address and description of email account on iOS

 

  1. Enter the password associated with your email account. Tap Sign in or Next.

Enter your O365 work or school account password.

06.05-12: Screen to enter email password of email account on iOS

 

  1. The mail app may request certain permissions. Tap Accept. 

Tap Allow if prompted to give permission.

06.05-13: Permissions request on iOS

 

  1. Choose the services to sync with the iOS device and then tap Save.

Account sync settings

06.05-14: Which items to sync on iOS

 

Outlook Mobile App:

To set up Outlook for iOS or Android devices through the mobile app, the information that is required is minimal.  Most of the configuration will happen automatically after entering a valid RESPEC email address and password.  

Please see the following link for additional information regarding the setup of Outlook Mobile on iOS: https://support.office.com/en-us/article/Set-up-email-in-Outlook-for-iOS-mobile-app-b2de2161-cc1d-49ef-9ef9-81acd1c8e234

Please see the following link for additional information regarding the setup of Outlook Mobile on Android: https://support.office.com/en-us/article/Set-up-email-in-the-Outlook-for-Android-app-886db551-8dfa-4fd5-b835-f8e532091872