FAQ

Default solution folder, feel free to edit or delete it.

Resetting your Password
Password Complexity Requirements Passwords must meet minimum complexity requirements per RESPEC company policy “Information Technology Security Policy...
Thu, Aug 22, 2024 12:55
Recover deleted files from Teams Folder
If you deleted files from a Teams channel and want them back, open the channels Files tab and select Open in SharePoint. Once the SharePoint site opens, sel...
Wed, Sep 9, 2020 14:58
Multi Factor Authentication Procedure
To change your Application password, you’ll need to log into Office 365, https://portal.office.com, with your RESPEC email address and network password. Cl...
Tue, Sep 29, 2020 9:34
2024 Approved Device Options
Tue, Apr 9, 2024 9:53
Move or Copy files explained
When you drag and drop files and folders in Windows, they will get moved or copied by default based on the source and destination locations. If you drag...
Thu, Dec 3, 2020 8:23
Connecting to your device from a personal computer
Remote Desktop Gateway is a connection option similar to Remote Desktop Protocol but can connect without the requirement of a VPN connection. This tool is i...
Thu, Dec 3, 2020 8:23
Setup your Cell Phone with RESPEC Email
For the best experience CITS recommends using the Outlook app available in the Android Play Store or Apple App Store. Android Phones: Open the Gmai...
Fri, May 9, 2025 14:55
Setting a printer as default
How to set a printer as your default printer 1) Open the windows search with CNTRL + S 2) Search for "printers" 3) Click on the p...
Mon, Apr 12, 2021 17:14
How to share files to clients external of RESPEC
This article will describe the process of sharing a project file from Teams / Sharepoint to a client externally from RESPEC. To share files with a cli...
Wed, Apr 21, 2021 19:02
Autodesk Applications - Resolving Named Licensing Issue
Problem: Autodesk has disabled its previously used on-premises licensing options. We need to convert the installed Autodesk applications over to using Autod...
Tue, Apr 20, 2021 12:20