Anyone experiencing issues opening Outlook or other Office products can attempt a removal of office and reinstall using a custom uninstall in Software Center that IT has deployed. This process does not delete any of your outlook or office data. but refreshes the installation of the Office apps.
NOTICE: Before starting any of the below steps you will need to close all office related apps. This includes Outlook, Word, Excel, Teams, MS Project, One Note.
We have heard from some users that the installation process is not running. We understand this fix won't resolve issues or work for everyone but we are getting this information out for those that it does work for. If it does not work for you we can manually address your system and work on resolving it if you let us know through the ticket portal.
1) Open Software Center by typing "Software Center" into the windows search bar.
2) Select "installation status" on the left side bar.
3) Scroll down and find "Microsoft Office 365" in the list and click on it.
4) Click "Uninstall" and wait for the uninstall to complete. Once the "Uninstall" button becomes "Install" restart your computer.
5) Once restarted open Software Center again and search for "Microsoft Office 365" click it and then click "install"
6) Wait for the install to complete and you should be able to open and use office apps again. If you continue to have problems or have trouble with this process then please reach out to the helpdesk in a an existing ticket or new ticket.