RESPEC maintains a number of applications in a tool called "Company Portal". Users can use this tool to install software on their own without needing special permissions. This article describes how you can search for and install specific software if we have loaded it into the company portal app. For software not located in company portal, you should reach out to IT with a support ticket and an IT Analyst can help you get the software installed. Alternatively you may install software on your own with admin permissions by elevating the process using Admin By Request.
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Open the Company Portal:
- Launch the Company Portal app from your Start Menu.
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Browse or Search for the Application:
- Browse: Scroll through the list of available applications in the Apps tab.
- Search: Use the search bar at the top left to type the name of the application you’re looking for.
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Select the Application:
- Click on the application you want to install. This will open the application details page.
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Install the Application:
- Click the Install button. The application will begin downloading and installing on your device.
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Wait for Installation to Complete:
- The installation progress will be displayed. Once completed, you will see a notification or the status will change to Installed.
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Check Installation Status:
- Click the Downloads & Updates tab to review the status of application installs
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Launch the Application:
- You can now find the installed application in your Start menu or desktop and launch it from there.
Tips:
- Ensure Connectivity: Make sure you are connected to the internet, no VPN connection needed.
- Contact IT Support: If you encounter any issues, contact the IT Service Desk for assistance.