We have had some reports of people unable to maximize the BST Smart Client from the taskbar. BST has told us this can happen when the Smart Client is open and when a laptop is undocked. The client is unable to resize correctly and will minimize to the taskbar.
The fix is to hover over the BST11 Smart Client icon on the taskbar so that the application screen size menu will pop-up. Right-click on pop-up window and select Maximize.