FAQ

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Autodesk Applications - Resolving Named Licensing Issue
Problem: Autodesk has disabled its previously used on-premises licensing options. We need to convert the installed Autodesk applications over to using Autod...
Tue, Apr 20, 2021 12:20
Resolving VPN Default Gateway Issues - Unable to access shared drives on VPN
Resolving VPN Default Gateway Issues There is a setting on the respec Meraki VPN connections that can cause issues with accessing different company re...
Tue, May 18, 2021 16:23
Setting Up Grammarly for the First Time
This solutions article explains the process of setting up Grammarly for the first time. Invitation You will receive an invitation to the RESPEC Gram...
Wed, May 5, 2021 13:39
Installing Revit Cloud Server RSN.ini File
Revit Cloud sharing servers for collaborative work on models inside Revit requires your local computer to have a list of the cloud sharing servers where we ...
Fri, May 7, 2021 1:45
Whitelisting a sender when e-mail from them goes to junk
If you have a sender who's e-mail to you continues to go to the junk folder. There is two ways you can whitelist the user's e-mail so outlook and pr...
Wed, May 19, 2021 15:08
Google Partner Billing - RemoteApp and Desktop Connection
Open Control Panel Select RemoteApp and Desktop Connections Click Access RemoteApp and desktops Enter the following: ...
Thu, May 20, 2021 14:20
Nasuni - New Project Folder Request Form
To streamline and simplify the process of requesting new project folder setup on the N drive, we’ve made a form available on the IT Service Desk portal for ...
Mon, Apr 22, 2024 12:30
Adding a Network Printer
This article describes the recommended steps for adding a network printer to your system for printing. Determine which printer you would like to connect to ...
Thu, Oct 20, 2022 13:06
Licensing Aquaveo SMS/WMS
SMS  This program is licensed two different ways depending on the version to be installed. Version 13.1 and above - Currently as of 11/30/21 we ...
Tue, Nov 30, 2021 13:13
Switching Primary E-mail for Submittal Exchange
Many Submittal Exchange users signed in with a pdceng.com domain have been blacklisted by Submittal Exchange due to bounced emails. (See red icons below.) T...
Fri, Jan 28, 2022 17:25