FAQ

Default solution folder, feel free to edit or delete it.

How to connect to RESPEC VPN
Finding the Cisco Secure Client in the Start Menu 1) Open the Start Menu and scroll through your installed applications list, click on Cisco Secure Client...
Thu, May 9, 2024 15:02
Sharing OneDrive Files and Folders
The files on your OneDrive are private until you share them. Keep in mind that when you share folders with Edit permissions, people you share with can add t...
Mon, Jun 20, 2022 18:24
Computer Hardware Recycling
RESPEC IT has a standard recycling process to follow in each instance where hardware is decommissioned and is no longer going to be used as an asset by the ...
Thu, Sep 22, 2022 16:44
Resolving Outlook / Office issues with Reinstall
Anyone experiencing issues opening Outlook or other Office products can attempt a removal of office and reinstall using a custom uninstall in Software Cente...
Wed, Nov 2, 2022 11:07
Mobile Application Management - FAQ
RESPEC is implementing Mobile Application Management for cell phones that are using Microsoft apps for work. Why are we doing this? To improve R...
Tue, Feb 7, 2023 14:46
What is my RESPEC Username?
Usernames are setup using Firstname.Lastname. This username can be used on any RESPEC computer systems that you’re authorized to log into. If you have...
Thu, Dec 22, 2022 12:18
Why can't I access external email such as Gmail, Yahoo, Hotmail?
Access to external email sources is not permitted on the RESPEC corporate network. Any device that is connected to the RESPEC corporate network will be inca...
Thu, Dec 22, 2022 12:42
What hardware does RESPEC IT provide to employees?
Standard equipment provided by the IT group Laptop computer. Power adapter for laptop. Standard wireless mouse and keyboard. Up to two monitors. (...
Thu, Dec 22, 2022 15:21
Is it acceptable to bring in my own equipment?
Devices brought in from home to assist in work related activities are permitted with the assumption that they: Cannot store data. Do not require the i...
Thu, Dec 22, 2022 15:18
Reporting Phish E-mails
No email security solution is perfect, so a method has been provided to enable reporting of potentially malicious email messages that get through.   In Ou...
Tue, Jan 17, 2023 18:52